ABOUT THE AUTHOR

CONTACT

michaeldattoma@mrketplace.com

Michael Dattoma

Michael Dattoma is the president of The Bart Group Retail Merchant Services in New York. Michael has been consulting with specialty retailers for over 20 years. The Bart Group Retail Merchant Services delivers broad expertise to specialty retailers in areas including cloud point-of-sale and inventory control, unified commerce solutions across all sales channels and elimination of silos, mobile POS, CRM and clienteling. Michael and his team advocate for independent specialty retailers to help empower them with the resources, tools, and expertise to thrive in an increasingly competitive marketplace. Ask Michael about retail technology solutions that reduce costs, improve efficiency and drive revenue. michael@retailmerchantservices.com www.retailmerchantservices.com.

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Experts

SHOULD RETAILERS BE MAKING INVESTMENTS IN NEW TECHNOLOGY?

by Michael Dattoma Feb 05, 2021

A retailer, who is focusing on surviving this pandemic, wants to know if now is a good time to bring in new technology to help his business.

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Experts

IS YOUR RETAIL TECHNOLOGY FAILING THE COVID-19 STRESS TEST?

by Michael Dattoma Dec 04, 2020

A retailer who is struggling to keep up with order fulfillment is looking for advice on how to best manage their aging system.

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Experts

ARE YOU STUCK IN AN ENTERPRISE RESOURCE PRISON?

by Michael Dattoma Mar 16, 2018

Where should a retailer begin to establish a technology platform and framework that will set them on the right course given today’s rapid pace of change?

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Experts

WHAT I LEARNED FROM RETAILERS AT THE NRF SHOW

by Michael Dattoma Feb 09, 2018

As was to be expected, the NRF show, held last month in New York, was very exciting this year and very well attended.

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Experts

HOW CAN RETAILERS AVOID COSTLY RETAIL SOFTWARE PROJECTS WHILE TRY...

by Michael Dattoma Dec 22, 2017

To avoid the enterprise death spiral, retailers need to build solutions around their customers and ignore the old technology paradigms that don’t apply.

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Experts

ARE ENTERPRISE RETAILERS STUCK WITH THE SAME OLD CUSTOM SOFTWARE ...

by Michael Dattoma Oct 20, 2017

Retailers no longer need to settle for outdated or 100 percent custom-built technology, thanks to a wide variety of “out of the box” solutions.

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Experts

WHAT CAN SPECIALTY STORES DO TO COMPETE WITH AMAZON?

by Michael Dattoma Aug 18, 2017

To combat the online giant, specialty stores must foster a sincere, authentic relationship with their customers, as well as deliver a great service experience that will bring them back to Main Street.

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Experts

ARE THERE ANY SILVER LININGS IN ALL OF THIS RETAIL MISERY?

by Michael Dattoma Jun 02, 2017

There has been a lot of doom and gloom in the retail sector lately, but brick-and-mortar stores are not going anywhere any time soon.

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Experts

IN THIS NEW RETAIL REVOLUTION, ARE YOU DELIVERING A FRICTIONLESS ...

by Michael Dattoma Feb 24, 2017

First it was multi-channel, then omni-channel and now concepts such as unified commerce and universal customer. What is a retailer supposed to do to digest this plethora of concepts, what is the hierarchy of their importance?

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Experts

HOW CAN I IMPROVE MY OMNI-CHANNEL STRATEGY TO RELATE TO TODAY’S C...

by Michael Dattoma Nov 11, 2016

If you’re looking to grow order fulfillment from your store, along with offering in-store pick up from online orders, then you need to reconsider your omni-channel strategy.